I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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After some delay in delivery due to being in lockdown and NHS requiring urgency on their washroom needs ,I was eventually given an acceptable date which got delivered as promised , so I am pleased with that . The product a washbasin tap was as requested and looks good . Yes I would deal with the company again as they keep you up to date with delivery progress. ...Trevor Gallier
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Very good company keeping me updated although delivery took longer than expected I have now received my order. ...Mrs Marian Simmonds
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Good God its here already. You guys dont mess about do you..Thank you for helping me provide a fast response to clients.
Arden Gas Services. ...Arden Gas Services
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Service was good with good feed back about progress of order. Delivered as required.
Many thanks ...Alan T Begley
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Order was delivered on time and I was accurately kept informed. ...Barrs Hill School
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My initial enquiry was dealt with promptly and courteously. I was kept up to date regarding my order, which was delivered on time and in perfect condition. ...Ian Parkinson
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While the order is NOW complete, it took far to long to deliver weeks rather than days and the price went up to boot.
Over all score for MyTub = 5 out of 10 ...John Thomson
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Fast effective service - got what I wanted - job done!! ...Dharmesh Kesur - Heart of Kent Hospice
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I found the Company MyTub very helpful, well priced and after my electrician found he diid not need the part, only an hour after I had placed the order, they canceled the order without a fuss. I shall certainly place them at the top of my list for future plumbing parts. B.rgds ...TERENCE MCSTAY
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