|I was disappointed that you didnt have the toilet seats that I ordered but the alternatives you found for me are excellent. With all the different styles and shapes of toilets it is really hard for the ordinary person to go into a shop and pick one of the shelf and be sure that it will fit properly. These ones are perfect and are of outstanding quality.
...Mrs C Farrow
|Thank you for keeping me informed at all stages of my purchase! The goods were delivered in good condition and quickly! First class service!
|Found good quality products at low prices. Service was excellent. Questions were answered in a prompt manner. Very good communication. Quick delivery.
|Excellent communication from pre-order enquiries to after sales when one item arrived damaged. Item was quickly replaced and supplier chased when delivery not on the date specified. Thank you for a friendly, professional and responsive service.
|Fast and efficient service - helpful carrier dropped off next door as instructions and good value
|Great price, cheapest on the market for the products I ordered, plus delivered the day you said you would.
Will definitely be shopping here again
|Most competitive price. Delivery to Northern Ireland for a reasonable surcharge and in a very timely fashion. Straightforward email to modify delivery instructions. Can not fault.
|I could not recommend this company more highly.
Very easy to track my order, I received regular updates as to the delivery status, and the order was made on the day they advised.
|Great service, delivered on date specified although quicker delivery would have been appreciated as only have one toilet.
Good communication and quick reply to emails.
Thanks will recommend to friends and use again
|Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it