I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
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When the part arrived at your local supplier, I was contacted immediately to arrange delivery. It was delivered promptly at the arranged time.
Very good service. ...Donald Ballard
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I needed this component in a hurry so went with who ever had it in stock. £12 for a five day delivery time is expensive for what is a small part especially as the order was actually fulfilled by a company local to me a few miles away in West London and not by the company I ordered from who are based in the North East. Ill be looking more closely at local suppliers in future. ...Graeme Harper
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A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much. ...A.BRYANT
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fast delivery,basin arrived in good condition,so all pleased here thanks. ...BRIAN MILNE
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long delivery time, but the part was good value and quality. Good communications throughout. I was surprised it didnt come with washers but not really an issue. ...Mr Lane
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Very happy with the service thank you. ...Fred Stokes
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Excellent service at a good price very happy. ...Paul Fox
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promt delivery very happy with order
...Stewart Bristow
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Excellent service, very helpful customer service. Thank you
...c sen
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