We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Very pleased with your efficient service thanks! Having ordered something that turned out to be out of production, a quick call and email exchange managed to get us to the right products and a corrected order, which was then swiftly delivered. Thanks again!
...Tim Morgan
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HI
Rx all OK Just the Job, fitted OK Thaaanks Good Job
...Geoffrey Taylor
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Yes all good
...kayyum abdul
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easy to use website, good service, kept me informed of every stage of the delivery.
...Daniel Carr
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Thank you for promptly getting my order to me over the Xmas period.
will be using your company again.
...Brian Hook
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A minor hiccup was very speedily and professionally dealt with. The items were entirely satisfactory and delivered within 48 hours of ordering.
I would highly recommend MyTub to anyone.
...Walter Lamb
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Great service, Toilet seat arrived in good order. within a few days, many thanks
...David Hawkins
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Thank you for your excellent service - I will definitely use you again and recommend you to family & friends !
...Andrea Burns
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Prompt delivery
...Barbara Haydon
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£
£31.53 
