Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub ...Paul Witts
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Item delivered in a timely fashion and to the schedule advised by your online message service which was useful. Everything is as expected. Thank you. ...bryce wilkinson
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Goods received on time in good condition thanks ...John Botterill
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Did try to order part from another supplier waited one week only to be told part not available and had been on back order for 3 months.
Contacted MyTub and they had it on the shelf fitted within 5 days.
Thank you. ...Colin Edward Townsend
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tap arrived on time. fitted it this weekend works a treat thanks ...stephen gilbert
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I cant fault this company. The toilet pan I ordered was a good price, especially with the free delivery. The communication from them was excellent and my item was delivered in good order in a couple of days, on the day they quoted. I couldnt ask for more. I will not hesitate to use them in future. ...Mr Peter Nash
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Hi. thanks for you great assistance. Picked the order up on friday 23 march . perfect .nice to do buisness with you . Mr Thomas Hopkins.............. ...thomas edward hopkins
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Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks ...Pike Martin
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Collected last item today. Very helpful in enabling early collection of sink before last weekend. ...Colin McGilp
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Painless to order and delivered promptly to my door. Excellent service ...Ken Lamb
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