Couldnt identify the part I wanted from the website code numbers no images to compare so I sent an e-mail with all the nameplate details and the part was successfully sourced from the burner manufacturer even though the burner is 18 years old and this model is no longer manufactured. Very pleased with the service and communication throughout the sourcing, order and delivery process
...Colin Parker
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very happy with the service - arrived on time as stated by the lady i had spoke to over the phone
will definitely review the site when ordered parts
...Gillian Need
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Very helpful finding an alternative to an out of production control panel, but the best thing was whizzing it to me next day after ordering very late in the day! Well done!
...Ray Howell
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Excellent service. Part took a bit of time to come from the manufacturer and we had several updates so we in turn could keep our customer informed all the way.
...Robert McNamara
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The valor parts where unavailable but you had an alternative which were just as good and fitted perfectly, the delivery service was good and prompt.
...Monty vitow
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Very pleased with the service and delivery. Everyone I dealt with was very helpful.
...Rob Gibson
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Nice easy trade thank you
...Gary Mills - Decorum
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
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I have only good to say about the execution of my order. I was kept informed of how my order was progressing, it was delivered within a few days of ordering, and was delivered the on the date I was told and within the time scale on the day. The young lady on the telephone when I first enquired was very helpful and the young man who delivered it was very polite and carried the parcel, which was a sink and quite heavy, into the house. Thank you to all concerned and I would not hesitate to use My Tub again.
...Beryl Reddington
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As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged.
...Clive Batchelor
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£
£35.82 
