Order arrived on time thanks, very helpful staff when placing order.
...james thompson
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I was really concerned when your email gave the delivery date of by 31111. As the part was needed immediately I rang your customer services department on 211011 and this was looked into. I was pleasantly surprised to be told that the part was on its way and would be with methat day which it was. Now fitted and working perfectly. Was pleased with service but would be better if the email gave the correct delivery date to avoid my panic. Thanks.
...Mrs Claire Harrison
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Helpful advisors, good quick service, and help with refund when I ordered incorrectly. Very pleased with service and the price as well.
...Jonathan Fox
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Exceptionally efficient : web site order to delivery
...AlixPartners Ltd
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Excellent service, communication very good. Delivery charge very fair! i.e. free. goods well packed. Good service from delivery carrier too.
...Glebe Services
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Very quick delivery once I decided to place the order with the slight risk the parts were incorrect. It turns out they are correct. Pity your supplier contacts were unable to confirm for sure and didnt even bother to reply to you it seems.
...Neil Purves
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Competitive pricing and painless ordering process.
Incorrect item delivered by supplier but this was resolved fairly efficiently.
Thank you.
...Steve
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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
...gerry duffey
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Very good service the
order was just right
...steve vardon
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So pleased I was able to still buy the correct vermiculite for my Valor gas fire. I bought a cheaper pack first, of a different brand from another company, which had larger granules. Unfortunately, I found it caused quite loud popping noises when the fire was on. Using the correct vermiculite bought from your company has made all the difference. Also, it was delivered within good time.
...Julian Willis
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£
£261.24 
