Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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An excellent all round service indeed. I will certainly call here first if I need parts. Great prices and very fast delivery. Thank you
...Shaun Carr
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Satisfactory service in everyway ...George Haisman
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A very good service. ...Mr.K. Goodland
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Efficient service and fast delivery - Thank you. ...Robert Gardner
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Had great difficulty sourcing a small waste drainage joint needed to complete a refurb bathroom and My Tub had one and organised a UPS delivery which came 2 days later so job could be finished. For such a cheap part cost I was most grateful that My Tub were prepared to supply this part to me. Thank you for your service, it was much appreciated. ...Linda Crook
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excellent, prompt service will definitely use this company again ...Aphro McCullough
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Delivery was on the date requested with all items correct. Excellent service - much better that Bathstore who were supposed to supply other items on the project. ...David Doyle
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very good service thank you customer satified ...maindee nhandymans
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This Company run a brilliant service and offer goods at a very competitive price. They keep you updated at all times with regards to your delivery which comes on time as promised.
Cannot fault them and will continue to use their services in the future.
Andy Yates ...Andy Yates Fitting Services
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