|item has been recieved , very happy with service.
|Order arrived quickly and was perfect for my purposes. Thanks.
|Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order.
|The item was delivered before the deadline date in good condition . Delivery option was the best I found for the single item.
...David Betts - NA
|Arrived fine and worked perfectly. No problems. Thanks
|Great price, cheapest on the market for the products I ordered, plus delivered the day you said you would.
Will definitely be shopping here again
|This is our first time of purchasing from you. Many thanks for a trouble-free and easy-to-use ordering system.
The delivery progress was relayed to us accurately and helpfully.
The goods were keenly priced and I am encouraged to use you in the future.
Thoroughly satisfied, but let's hope the students don't break this hand basin!
...Ian Cordery Estates Manager, The Royal Ballet School
|I was without a working fridge for about a week while waiting for a part ordered from another supplier. Eventually found out that the part was out of stock. Found you guys on the web ordered the part with next day delivery and thank goodness we have cool beers and cold milk. I would like to say thank you to Jeanette who took my call, she was very helpful.
|Best price available for part ordered even allowing for the p&p, delivery delayed by several days but my tub kept me up to date at all times. Great service.
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.