Thanks to the tenacious efforts of Brenda and Christine you have been able to locate and supply a vital, but rare component for my very old boiler. Without this part the boiler would probably needed to be replaced. I was constantly informed as to progress, always in an efficient and courteous manner. These two ladies are a credit to your business and are the foundation open which successful businesses are built.
Very sincere thanks to all concerned for your efforts
R.B.Waddleton ...Roy Waddleton
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I have no problem, and have done so, in recommending mytub to friends and colleagues. The item arrived as advised, I fitted it, we now have heating. ...Gordon Scott
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Very quick and efficient service kept us well informed at every stage ...R J Malton
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Yes I received my goods very good service thanks ...Sheila Knowles
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First rate service, no complaints or adverse comments ...JAMES FLATT
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I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
Thanks ...Aled Jones
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Good all round service in terms of website easy to use & better than most, keeping me informed on delivery date I didnt have to go checking order status - you sent me helpful emails, product availability, price, and order turnaround. ...David John Akerman
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Items were correct as per description and price point was great. However the 3 weeks for delivery of complete order seems was excessive. ...Craig Young - Livingston Centre Ltd co Savills
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Thank you for speedy processing & delivery of my order. Good communication from the supplier. I would certainly use your services again. ...ian whitchurch
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG ...Graham Griffiths
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