The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
|
Really helpful sales and support staff, only negative is that the three ordered items were each delivered separately. One of the delivery drivers left a message that the item was to returned to depot whereas it had infact been left with a neighbour. Suggest that items ordered together are dispatched together Itll save on your delivery costs an make tracking easier.
...Roy Pittman
|
Excellent web site and excellent service, delivered on time will def use again
...Pauline Williams
|
Order arrived at 1.05, many thanks for your help.
...Michael Jones
|
Just wanted to say thanks for a cracking service. You delivered as you said you would, I will be using you again without a doubt.
...Keith Brawn
|
there could be better pictures and perhaps a link to accsesories and fittings for the item
...steve james
|
Thanks its now arrived. Please thank deborah for chasing it down before the weekend.
...Geraldine Smith
|
Another great load of customer service from these guys, as I am not there, give yourselves a well deserved pat on the back! My order was so small but this didnt seem to matter, still made me feel like a special customer. If I were a plumber I am not! I would use these guys all of the time. So refreshing that there are companies out there that still go the extra mile to keep customers informed.
Well done and keep it up!
...Mark Hawkins
|
We were pleased with your prompt and excellent service. Will have no hesitation in using you again.
...Alfonso Giaquinto
|
Prompt delivery and a good price. Quite rare to find spare parts with such ease
...MRS C WISEMAN
|
£
£950.00 
