the goods have arrived. Thank You.
the only issue i have is that they took a long time to be delivered.
|Good service, my order arrived on time. Following a query regarding a replacement item the staff member I spoke to was very helpful.
...M E Theeman
Very happy with the service. The items I bought were reasonably priced and just what I wanted. Your sales people were helpful in finding my nearest outlet with items in stock because I needed them urgently and pickup was very straightforward.
|The product was exactly what I wanted however, the delivery was not. Despite e-mailing to say "NO" to leaving the item at a neighbour, another to arrange delivery on a Friday we had a trial deliver on the Wednesday before and then to cap it all an eventual delivery on the day before we had arranged - BUT LEFT WITH A NEIGHBOUR!!
|Wonderful experience all around. Excellent communication, kept me uptodate on delivery timescales and progress.
Could not have expected more from a little known company. Will come back again if need anything else.
|Excellent and reliable service.
...Edinburgh Marriott Hotel
|We are very pleased with the quality of your products, the service delivered to us and the prices we are paying.
|Purchasing experience as it should be. Good updates, arrived at expected time. Would use again.
...Mr John Fullerton
|Basin arrived safely and on time. I appreciated being given a timescale for delivery when I ordered and updates to confirm despatch and delivery date.
Your price was the best I could find on the internet and service was excellent.
I would use your site again. thankyou.
|I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised