This is the second time I have purchased through Mytub, and I have to say the service is excellent. There was a slight delay with the order, as it was an older part, so had to be requested from one of their branches, nevertheless, I received an email everyday with and update and dispatch details, and then a follow up to ensure I had received it. I will definitely use Mytub again, and would recommend them to anyone. Additionally, the item I ordered was expensive, however, Mytub was also the cheapest site to order from. 5 stars! ...Derek Davies
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I was pleased to find this shower rose as I had some difficulty in replacing the old one which was badly affected by hard water scale. ...Vic Cocker
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Good service ...Michael Crowther
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really impressed at the speed of delivery. A great service and a fantastic price, the whole process was faultless. Mytub will be top of my list for bathroom and plumbing needs ...William Jack
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Thank you for your excellent service - I will definitely use you again and recommend you to family & friends ! ...Andrea Burns
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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9 ...Mark Bradley
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Excellent service. Part took a bit of time to come from the manufacturer and we had several updates so we in turn could keep our customer informed all the way. ...Robert McNamara
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I was really pleased with the service. My order was processed and delivered quickly. I will definitely use MyTub again in the future. ...Nick Cox
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very happy with the service - arrived on time as stated by the lady i had spoke to over the phone
will definitely review the site when ordered parts ...Gillian Need
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Despite difficulties in accessing the item which appeared to have been discontinued, you succeeded in locating one after some extra effort. At all times your communicator treated me with courtesy and apparent enthusiasm! It has been a pleasure to have had dealings with you. BRAVO!!! ...Philip Purves
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