The tap arrived as you promised. My only comment your service is the lack of it at weekends! ...John Dunsbee
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The order took a very long time to be delivered mainly becuase the manufacturer was having trouble obtaining parts for an item is now one of its discontinued range.
There were two hinges and each had a different quaility finish. However as this part is no longer made I think it was furtunate to get it at all.
The regualr updates and feed back from myTub were excellent. The best from any supplier I have had dealings with. Each time I was ready to complain I found another update letting me know there was a delay and the reason. I was very impressed and would use myTub again because of the positive experience I had.
Very very good.
Graham ...Graham Riley
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Very efficient service Good correspondence and fast delivery. Many thanks ...Gill Burchell
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Friendly and professional company, there was a hiccup in the delivery but upon finding out, they went out of their way to rectify the situation to everyones satisfaction. Would recommend and use this company again ...Leeva Plumbing
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
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Thankyou for keeping me informed about my order from when I placed the order to when I received it. It arrived on the day you stated, excellent service, thanks once again. ...Howard McKnight
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the two thermocouples arrived quickly and safely ...richard henderson
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Brilliant service. so happy product was exactly what i requred, looking forward to shop with you again
...Ammar
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Prompt delivery and good customer service on the phone. Thanks ...Lisa Readman
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Excellent price and quicker than expected service with very good communication. Thank you ...Mark Baker
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