|Got what I wanted, speedily and reasonable price.
|Requested delivery time for possible order - advised 10-15 days - agreed and ordered online - then to be told delivery not til Oct 08 - I would have appreciated being told this in the beginning as this is what I was trying to find out. However - when I phoned to cancel & request refund - this was done without any problems & email sent straight away confirming refund done - Thank you
|Very good service, order delivered quickly, and delivered nicely in the morning.
All items are in order.
...Peter J Sclater
|I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
|Thanks a lot!
Today we received our order.
|Very good customer service & communication thank you.Would not hesitate to use again.
|Prompt and efficient service, just what you want. Will be happy to recommend to others.
|Speedy delivery, good prices and a good product range too... Cant ask for much more. All around good service. Thanks.
|Recieved promptly, as described. Many thanks.
...Mr Roland Bailey
|Thankyou for the prompt service - the item was delivered exactly as stated on my order confirmation. I also had a propmt reply to my query regarding the compatability of the product with other brand. I would certainly order from you again.