|Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th.
...MR P KELLY
|Received our order promptly and as described. Delivery was made on the date promised.
|Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product.
|Great service and fast delivery. Product well priced and good selection to choose from. Web site on ipad easy to navigate.
|customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time.
|The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future
|Hi. Just to confirm that I received my order on Friday 24 October 2014. The only comment that I would want to make is that I expected confirmation that the delivery date of 24 October was to be the actual date. However, I had to phone to find out that this was the case.
|All is ok, the delivery cost is a little high.
...Chan Wai Yin - William
|Simple ordering process , delivery on time, goods as ordered
Fast simple process, happy customer
|International order and delivery was extremely efficient with prompt and frequent communication. Thanks for all your assistance especially Christine.