Good speedy delivery thankyou ...Karl Humphrey
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Our Rada shower tap arrived today May 11th, three days later than predicted and 27 days following our order which was placed on April 14th. The produce is excellent but the delivery time was excessive and, if this is normal, should be indicated beside the illustration on your website. All communications about this have been prompt and courteous - thanks for that. ...Rick Boelens
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Very helpful and accomodating, but a little difficult to contact directly via email, except through the notes page. Altogether a very positive experience however. ...Judith Whitham
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Great service with very helpfull staff. ...James Waddell
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I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
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Good afternoon,
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
Regards
MyTub ...Mr K. Chapman
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Working with you was a wonderful experience. While we were able to find the part we needed at a number of plumbing supply stores, not one would ship to the United States. Thank you for all your help in tracking down our part and shipping it to us in New York. We greatly appreciate all your help.
Mary Cotty ...Mary Cotty
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Despite difficulties in accessing the item which appeared to have been discontinued, you succeeded in locating one after some extra effort. At all times your communicator treated me with courtesy and apparent enthusiasm! It has been a pleasure to have had dealings with you. BRAVO!!! ...Philip Purves
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I ordered parts for a Baxi wall heater a couple of weeks ago and eventually the parts arrived, Baxi was very slow in sending the goods but Samantha from mytub kept me informed all the way. Very good service from mytub, not so good from Baxi. ...Paul Webster - Dr Tap Plumbing
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Thank you for sorting it out, got there in the end. ...Michael Palmer
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Your service has been excellent. The part I wanted has arrived and been fitted. Your customer service is excellent, keeping me fully informed at all stages. Thank you. ...Bruce Mountain
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