|Hi MyTub, Order has been delivered now all present and correct. Thanks for an excellent service.
|This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over Â£25 â€“ Wrong my Â£120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tubâ€™s mistake they refused to waive or refund the Â£7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later â€“ Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you canâ€™t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
|Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost..
Order placed on Tuesday Pm and collected parts Thursday.
Very impressed and would not hesitate to use this company again.
|Thanks its now arrived. Please thank deborah for chasing it down before the weekend.
|Excellent service , very competitive prices , prompt & kept me informed of the progress of my order .
...1st Choice Property Maintenance
|Thank you for keeping me informed of delivery. The items were very well packed arrived in one piece.
...coat marine limited
...Frank Lidster - Honeywell
|Excellent service! Thanks parts arrived and were collected OK