|Thanks very much took a week to get the part but you were the only ones who could come up with it, I had already tried three other parts suppliers cheers
|This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
|Very slow delivery on urgent parts.
Staff were very quick to reply to emails about our concerns, but it still took a long time to receive the goods which were affecting our process.
...Whitby Seafoods Ltd
|Good communication and service, product arrived when it was supposed to and in good order. Would buy from them again no bother.
|Excellent. prompt delivery
...Hugh Robert Graham
|The order was delivered in order. Thank you for your cooperation.
|The "My Tub" order was delivered very quickly and exactly as ordered. Faultless sertvice.
|Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day.
|Fantastic service, great comms. Would thoroughly recommend!! Wont hesitate to use again. Thanks!
|BEST PRICE OUT THERE :