While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Delivery took longer then estimated but MY TUB staff were helpful and send me a copy of manual instructions and dimensions of the item so I could do some works before installing an item.
...Marta Kiepura
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FIVE STAR CUSTOMER SERVICE PROVIDED
...phil pritchard
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Very pleased with the service thanks
...D Brockley
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Very good to deal with, kept me up to date with the ongoing progress of the order.
Would definitely use the company again.
...Robert Kirk
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Good service. Very quick delivery
...david daley
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Despite difficulties in accessing the item which appeared to have been discontinued, you succeeded in locating one after some extra effort. At all times your communicator treated me with courtesy and apparent enthusiasm! It has been a pleasure to have had dealings with you. BRAVO!!!
...Philip Purves
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There is nothing negative to say about the product received. It was prompt on time.
...Diogo Fichardo
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Fantastic service and really helpful chasing down delivery
...Simon Macpherson
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Delivered my item as per the description and on the date advised. Great price too.
...Julie Lacey
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£
£40.78 
