I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Very good service
Good Product
Also very good customer services,
Thank you
...Praful Ratanshi
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The Customer Service at mytub were exceptional. The Roca corner sink and towel rail I had been searching the internet for I could not locate anywhere, but a quick call to mytub, not only located the sink in the UK but also located the towel rail at the manufactures in Spain.
A friendly service, who kept me informed throughout the search.
Would highly recommend mytub.
Tom
...Tom Armstrong
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many thanks my order arrived as stated a very good and reliable service
...Dennis Head
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I was impressed with the service offerred.
...Mallinath Chakraborty
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Great service in sourcing an end of line product, which was delivered ahead of expected date.
thanks!
...Jeremy Finch
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Very pleased with your service . Quick delivery.
thanks
...Steve Zajac
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The part I was after was very hard to find but MyTub had two of them in stock. Great response from sales team and the product was delivered ahead of the scheduled time.
...Chaten Parmar
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Order arrived in good time. Unbroken.
...John Alden
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satisfactory service
...Rha
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£
£12.50 
