|Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM
|If only all companies were this helpful and cheap as well!. Laurie is a star and very helpful. Thanks.
|Excellent service - thermostatic cartridge arrived in three days - predicted 5 -12.
|Product is fine & has been fitted - only complaint is that it was delivered the day before that agreed & as noboby was in it was left propped up outside.
|couldnt find the product any where else at this good price, recieved items in perfect condition, delivery was as discribed, thank you
...arthur llewellyn jenkins
|I found your staff exceptionally helpful and very pleasant to deal with. Rachel went out of her way to help me and I am glad to say that the item was delivered early on the Friday which allowed me to sort out my bathroom before our guests arrived. Thank you very much and I will certainly deal with your company again.
|The valor parts where unavailable but you had an alternative which were just as good and fitted perfectly, the delivery service was good and prompt.
Received ok unfortunately wife didnt notice the broken seal on box. All seem to be in there apart from instruction and template to hang cistern but managed to get this online. Maybe could of had extra outer packaging.
In all far better service than last place I tried to get cistern that only took 5 weeks not to get it and another 2 weeks to get refund!!
Good that you can check stocks and estimate delivery!
|Item received with thanks.
A very prompt service, many thanks.
...A D Weatherley
|Needed two deliveries to complete the order, but other than that this was a good service.