|No problem with My Tub.
Made a mistake and I ordered wrong WC pan but situation was handled without fuss and can you thank Rachel on your team who sorted it.
|Very good service, arrived on time and in good condition.
|good service and communication
|Excellent service - thermostatic cartridge arrived in three days - predicted 5 -12.
|Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered.
|The valor parts where unavailable but you had an alternative which were just as good and fitted perfectly, the delivery service was good and prompt.
|Your customer service was 1st rate. after trying to resolve the problem with my order I was refunded for the item .
I wish to thank Deborah for her patience and help in resolving the problem.
...Mrs Avril Thomas
|Very helpful to urgently find and deliver a part.
|Very impressed with prices,speed of delivery,and quality of parts. Will be using your services more. Thanks again.
|Excellent service, great communication and fast delivery l have found mytub really good would recommend, thankyou a happy customer