Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us.
...Peter Morris
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Great customer service and quick replies to any emails regarding my purchase. The part was sent out quickly and my boiler is working perfectly in fact better than it did before
...Duncan Kerr
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Delivered as promised - goods exactly as advertised - unbeatable price
...Mr R Nisbet
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Superb as always
...Matt Fishenden - Albany Reactive Services ltd
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MyTub kept me informed of the progress of my order at all times and although the order was not received by the estimated delivery date originally provided I felt that MyTub were genuine in their apologies and doing their best to expedite delivery. Once delivery was confirmed I received the order, a bath, on the specified day and am very happy with the quality of the item.
...Edmund Lusk
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Competative price, timely delivery
Customer service on a previous order also very friendly and helpful.
Many thanks
...David West - Elco Building Services
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Very helpful and prompt speedy delivery.
...Brett McLellan - Iona Properties
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The programmer i ordered was as described, but had to wait a month before order arrived.
L. Forno
...L.Forno
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The price is better than the local plumbing shops for the items I bought. The delivery time was not the quickest but came when they said it would.
...Les Atkins
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No problem with My Tub.
Made a mistake and I ordered wrong WC pan but situation was handled without fuss and can you thank Rachel on your team who sorted it.
Regards
Martyn G.
...Martyn Grigg
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£
£12.50 
