Very helpful and accomodating, but a little difficult to contact directly via email, except through the notes page. Altogether a very positive experience however. ...Judith Whitham
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Service was impeccable - could not ask for a better service.
The item I wanted was organised when I wanted it and it was available for collection locally saving me any delivery charges.
Your staff took the trouble to find the item and arrange for the collection locally.
Bathroom and kitchen works are complete now but if you sell televisions please let me know!!
Regards ...peter balls allenbuild.co.uk
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Thank you for your assistance ...Clifford Birmingham
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wonderful service, product at a good price, kept informed on progress of order and fast delivery. Will certainly use again and recommend so easy to order online. Thank you. ...Christine A McCready
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ALL PARTS ORDERED ARRIVED ON TIME AND NOT DAMAGED.
FANTASTIC SERVICE ...BARRY FRY
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I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again. ...Angela Robertson
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Hi! MyTub Staff.
Received my order, Sandringham Kitchen Mixer Tap very promptly, before expected in fact. Thank you for the very good service.
R P Matthews ...R P Matthews
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Jeanette and Christine have been unbelievably helpful tracking down a sink and waste unit for me. It's wonderful to have a friendly voice on the end of the phone.
Very many thanks ...Dr Nick Webb
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Item not in stock so I was disappointed with the delivery time but, otherwise, service and communication was good. ...Mr I S Cameron
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