Excellent service and delivery, would use again, would recommend.
...Roy Sulley
|
Ordered, paid for and delivered quickly and painlessly. Thank you.
...Jim Dunlop
|
We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
|
Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
...Tore Saanum
|
Brilliant,
Very easy to use the web site, item ordered was exactly as described and order process was very easy.
Item was delivered on time and driver was very helpful and polite.
Will deff use MyTub again and am delighted to have discovered you!
Many thanks.
Jon.
...Jon File
|
It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable.
...Michael Stanley
|
Product as described but note that it is plastic at a reasonable price and delivered promptly.
...John Bogie
|
The service was overall good.
Nevertheless the delivery charges should be made clearer as no explanation is made that items could be delivered separatly and different charges can apply.
...vera
|
The parts for my Ideal Standard lavatory were delivered as promised.
I was kept informed as the order progressed, so cannot fault your
delivery system.
The parts proved difficult to fit new hinges for a Space toilet seat
as Ideal Standard, in their wisdom, changed the seat design and although
my toilet was delivered well after the change, it was still the old model.
However, with a bit of cutting and fiddling, I got it to fit.
So I cant complain at all about MyTub, but am very unhappy with
Ideal Standard and wont be buying their products in future. The hinge should
never have failed in the first place
...Andre Botherway
|
Great experience - sensible price, genuine part, swiftly delivered, regular updates on order process - happy man!
...Horse & Groom
|
£
£10925.22 
