Good website & couldnt be beaten on price, however items took a lot longer to come than I expected, but was updated on the progress week by week.
...Jayesh Mistry
|
Excellent service, good prices, great comms and fast delivery of quality products. Website a little awkward to search through, but bearable. ...Mark Nichols
|
Great communication, rapid delivery, highly recommended, thanks! ...Patrick Timms
|
You supplied where others failed. Thank you. ...Michael Hall
|
excellent service throughout and a good price. ...T Hounsome
|
Excellent service in terms of updates on the expected delivery date to the store where I picked up the item. The lead time was a bit longer than I might of hoped but I was warned of that as soon as the order was placed and so not a great problem. Excellent value for money - about half the price of other quotes I had for the identical item. ...Roderick Harvey
|
The item I ordered was finally delivered after a substantial wait.
However, Mytub were good at communicating and I would definitely use them again. ...Mark Day
|
very good service very helpfull staff very promt with my order will use this company again soon ...michael john barratt
|
Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith ...Ken Smith
|
I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
|