Despite ordering a part immediately prior to a Bank holiday weekend not usually a good idea it arrived in double quick time and I was kept informed by E mail at each stage of the process. Couldnt ask for more. Well done ...Paul Nash
|
Thanks for the reply email, the part arrived Saturday at 17:00. Thank you.. Already fitted, spot on part. ...Martyn Probert
|
Fantastic service. Received when said and easy ordering system. Thanks ...William Payne
|
Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again. ...Trevor Handley
|
Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated. ...Peter Hughes
|
All products I needed were available on the website. Easy to order and prompt delivery of goods. Very good price. Overall I am very happy with the service and I would definitely recommend My Tub to others. ...Lucy Giles-Townsend
|
Excellent service ...Moat Management Ltd - Span Group
|
Excellent customer service! Thank you for your help and I would highly recommend MyTub. ...Julie Taylor
|
Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H ...John H
|
Items received.
Everything is ok.
Thx.
J-Pierre Rizzo ...Rizzo J-Pierre
|