|Thanks, we have received the item..! very prompt.. thank you verymuch
... Farook K Chalarath
|Very helpful staff, quick delivery. Would certainly use them again.
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|Very happy with my purchase. Quick & easy search for products, simple ordering process, great value for money & prompt delivery - A Great all- round Service, Many thanks.
|As always a fast reliable service
|Good service, clear communications & delivered on time.
I bought a Riello R40 G10 burner from MyTub about a year ago as retrofit for a 30 year old oil boiler which was in otherwise good condition. The choice and fitting of this burner was non-trivial and I received entirely excellent advice on these matters from your sales team. I shall be pleased to approach MyTub as my first port of call in any related future purchase.
Thanks and regards
| GOOD SERVICE
...Mrs Jennifer m lane
|Prompt service & delivery, very pleased with product good value/well made.
|Wrong item delivered. My Tub were on the case straight away and now have the correct item.