|Hi. This was first time using MyTub. What a fantastic experience, I would definitely recommend using MyTub. Thank you
|Items were correct as per description and price point was great. However the 3 weeks for delivery of complete order seems was excessive.
...Craig Young - Livingston Centre Ltd co Savills
|Good value, quick service
|The item was delivered before the deadline date in good condition . Delivery option was the best I found for the single item.
...David Betts - NA
|Got the part I wanted straight away very happy will use them again thanks.
|A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
|Thank you. Recieved my order quickly, and very happy with your service
...Mrs Edith gomessebastiao
|Easy to use web site and prompt delivery. Will use again
|I selected your services based on your communications access having experienced another supplier with no phone access and very slow email response.
|I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.