Good communication about progress of the order. Tank received on the expected day, thanks.
...Andrew
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No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful.
...Aidan Murphy CT Electric
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A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
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Good afternoon, we are arranging a replacement. Please accept our apologies thanks
Regards
MyTub
...David Mcmullon
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excellent service once we actually got to speak to a customer service agent.
...Peter Jones - Peter Jones Electrical Installations
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Excellent service and price
...Paul Toney
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after a couple of issues with item and delivery the order was sorted out quickly with little fuss . many thanks items fitted and taps sorted .
...jon diver
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Good communication and great value. Many thanks
...Jeremy Sanders
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Excellent service. On time, well packed and in good condition.
...Neil Procter
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Item was delivered promptly and I was informed of the progress as soon as I placed the order. Excellent service
...Mrs A Limb
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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£
£1084.44 
