Found my increasingly rare part. Thanks. ...Tim Smith
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An absolutely perfect service and many thanks to the girls who helped sort out my problems.
...J Hannay
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Delevery took a very long time ...Barry CampbellTaylor
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more than pleased with service kept me up to date all the way, would not hesitate to shop again ...grahame mcdonald
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Swift response and updates along the way from order to delivery. Item arrived on the said delivery day in good condition. Very pleased with the service. just hope its the right replacement to our existing toilet lol. Thankyou mytub. ...John Pattison
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Excellent service and kept informed through out the purchase I would definatley use again ...Robert. JenningsYoung
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Easy to find and order parts arrived on time but info on status of order could be improved.
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Hello David
We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
Regards
MyTub ...David Galbraith
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Excellent service and surprised with a prompt deliver. Very happy from a first time buyer. ...Vijay Modha
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Thank you
Order arrive on time,will definatley use My Tub again. ...david payne
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