|Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
|Excellent service, very helpful customer service. Thank you
|I would have liked the part quicker but in all very good. Kept me informed all the way
|Excellent professional service,I was always kept in touch-keep it up
...Mr J Hoare
|Order delivered as per instructions received, exactly as ordered. Thank you.
...Rev Graham Morgan
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Specialised Conservatory Systems Ltd
|Delighted with the prompt and efficient service. First class!
|Great service, parts arrived on time and they were correct, thank you.
...david jude - david jude