Very helpful customer service when I messed up on the transaction.
...David Simpson
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Excellent service. Slightly delayed but I was kept informed so didnt mind. Thank you
...Mark Eliot
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Ordered one day, delivered the next working day. Exactly as described as no picture of item available, fits perfectly and superb, courteous service from all staff involved. I put this down to good old Northern common sense. Well done My Tub and thank you.
...Joanne Elkington
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Your service is excellent. I have not yet had the heat pole installed, but it looks good.
...John Hey
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I selected your services based on your communications access having experienced another supplier with no phone access and very slow email response.
...Stephen Watts
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Excellent service ,you got me sorted when the original one I ordered was obsolete ,
Just waiting for it to be fitted now
Thank you for your help
Mrs P. Marsh ,
...Mrs P Marsh
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
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Item arrived on date advise. Very happy with service. Thank you!
...Chris Tabori
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fast friendly service very helpful with good communications pleasure to do business with you many thanks
...Michael Moore
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Item received.
Thanks for updates.
...Joanne Keohane
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£
£1084.44 
