|I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
|Ordered the spare part for the gas boiler on Tuesday it arrived Wednesday - couldn't ask better than that! Thanks.
|excellent service, thanks for the prompt delivery
|Arrived a week later than original delivery estimate, however regular communciation throughout explained reason for delay and updated delivery estimates. Overall an excellent service received.
|You supplied where others failed. Thank you.
|Thank You. An excellent Service, with constant updates keeping me informed. A speedy delivery. The free delivery over £25.00 is a sale clincher. Highly Recommended. Top of my links from now on.
|Dear SirMadam, I found your website very clear and easy to use and when I found the part I needed ordering and payment was quick and easy. Update e-mails were useful but my only complaint was that delivery was 1 day late.I did not require the part urgently so it was not a problem.l would recommend mytub to my friends.
|I was happy with the service. The mirror was well packed and arrived safely. The only quibble might be the delivery period. It took some time from order to receipt. Having said that, it did arrive on the day you said it would so it's a minor complaint
|The products I needed were very competitively priced and I was happy with the service throughout.
|Quick service goods exactly as described. I think that Carriage charge was excessive for such a small lightweight item. Should be an option for second class postage as not all customers are in a hurry to receive items ordered.