I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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Excellent service! ...Marini Maurizio
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Best price I could find for what I wanted, very efficient and prompt delivery by cheerful driver, very pleased ...Roy Beeley
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Right product at a good price and very quick delivery ...John Newborn
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Very good value and prompt delivery - thank you ...Leslie Binns
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only place i could get the part from, fair price and fast delivery ...uph heating services
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Excellent personal service. Good advice. Quick delivery. ...DP Davies
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Dear "mytub":
I have received my package today. Im very happy about the service and attention I have received. I want to thanks specilly to Christine, Jeannette, Rachel and Deborah. They help me a lot, when choosing the product according to my requeriments and when buying it, also with the packaged traking.
The shipping was faster than expected according to the distance. Great service.
Thank you.
Regards,
Agustina ...Agustina Ivana Bubich
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Ordered 20th September & money taken immediately. Problems with getting product so not delivered for 2 whole weeks. Good price & good updates given but why not charge when product ships ...G Reynolds
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Fantastic service and fast delivery.
Thanks very much. ...Marilyn Gritten
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