|Thanks to you all for supplying the item that Robinson Willey told me was unobtainable, promptly. This will enable me to safely use my obsolete gas fire for many more years to come. Thanks again for promptly replacing the first item which was supplied damaged. Please can i suggest that as the item needed to be inspected for suitability, damage, and collected from your local supplier, by myself, due to its fragile nature, that it is supplied in packaging that can be easily opened and resecured to facilitate this. After inspection, the salesman was unable to repackage the item in its original box, and had to provide a different cardboard box.
|Submitted query via the the live online support prior for a sending order which was answered immediately - great help! Overall am delighted with the service provided and the product received - will certainly recommend and use again!!!
|received ok in the end slower than expected but not to much of a problem for me
thanks for keeping me informed though
|Thank you the items the orderd was on back order but i was informed at all times and the order was delivered as stated thank you
...Keith Midgley Fasset
|Very responsive service. My only criticism is that when I went to your agent to pick up the items, I was told that I could have saved several pounds (in fact the cost of the petrol for the journey plus some more) if I had ordered directly from them. A lesson for next time!
|Special thanks to Christine for sorting out our problem with a broken handle on a Grohe shower mixer valve. She provided an excellent service chasing up the manufacturers and keeping us informed of what was happening. I was able to pick up the part and fit it successfully. Many thanks.
|The tank was delivered on the day you said and is exactly what I needed. An excellent service and at a very sensible price.
|Great service..!! Thank you.
I HAVE RECEIVED IN TIME.
|Great, good customer service... arrived on time after quick chase up. Super service... recommend to all.
...ISTL Engineering Limited