Good service and I was kept informed.Mytub also arranged for me to pick up order at a local supplier on Saturday morning, rather than waiting for delivery on the Monday. I would have no hesitation using Mytub again.
Many Thanks, Mary Cairns ...Mary Cairns
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As described. Delivered on time when stated. Great Service. Will use again ...Michael Leonard
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you ...Neil
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Good delivery, prompt efficient service ...Aquasolve
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Easy to navigate site. delivery one day after anticpated. surprised that you passed order onto your supplier, but overall well satisfied and would use again. ...David Wills
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I was easly able to find my products and place the order. I was then informed on which day to expect my order and it arrived in good condition. My overall experience was good.
Thanks You ...Ernest Slack
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Everything was fine ...Mr Timothy Wettone
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Perfect transaction, communication 1st class, quality item for a good price.
Thank you ...Deborah Priestley
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Fantastic service provided! ...Hari Parmar
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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