Service and delivery time was excellent. Unfortunately the basin arrived without Fittings SR1015XX 120MM BOLTS FOR MASONRY WALL PAIR.
...Marina Slade
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I am very pleased with the service I received especially communication was quite personalised and very good and informative. Even though the items were not in stock I still received them promptly. Overall, very happy.
...William Delaney
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A good service
...John
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sent photographs of parts required to support today hope they recieved them awaiting your response
...rosita scales
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
...Andrew Thompson
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Straightforward website and I congratulate you on your order tracking system. Many thanks for emailing me as requested with the confirmed delivery date for the bath - this greatly facilitated delivery.
The company that made the delivery had oddly removed all packaging, but the bath seems to have survived the experience.
...Alan Wilson
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Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly.
...A Lennon
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The central heating valves I have just bought from you were at a very good price and delivered vey quickly.
thanks Brian Townley
...Brian Townley
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Buying from MyTub was just like being in the shop for real.
All the assistants were very helpful and polite and always called me back as promised.
Delivered on the agreed date too.
Plenty of e mail updates advising on my order.
Thank you MyTub
Graham - Kelso
...Graham Redpath - FAO S Gillard Plumber co G Redpath
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Faulty item sent out first time but the speed with which a replacement was sent was staggering. I missed delivery of it the first time because it came so fast. Excellent service from a company that obviously values its customers. Well done.
...Graham Wright
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£
£1084.44 
