|Couldnt have been easier. Fast efficient and simple. Thanks.
...john Price - Maxsym
|The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post
|Once again the goods, when they arrived, were as expected but delivery dates slipped a lot from the original date at payment. I was kept informed of the situation and, luckily, I was not desperate for the goods to arrive. It may have been the particular items that I ordered that caused the delay.
...Ray Le Goubin
|Website easy to use, item arrived in good order and item was delivered on the date advised at time of ordering and was well packaged.
|Excellent service. Extremely quick delivery, and a very good price.
...Vincent James Nichols - Music Shed
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
|I enquired about the Matrix for a Focal Point gas fire as I wasnt sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.
|Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period
|Thanks for the quick delivery. The Driver was a very friendly chap!
|Very competitive price and tremendous delivery, website easy to use. I would recommend myTub to anyone.