Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.
...Miss Aigoro
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Good customer support. Item delivered as per your instructions. Thank you.
...JENNIFER HARRIS
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All delivered on time and in good order.
...Oakfield Construction
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Excellent service
...Kevin Kenny
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thank you for sending my order in super fine time, and for keeping me up to date with my order it fits perfectly in my fire very pleased. thank you terry plymouth.
...terry johnston
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When I placed my order there was an initial blip with regard to delay in the delivery date However, this was very quickly resolved. The interest for the customers needs was noteworthy and reassuring.
Two members of the staff need special mention--- Deborah and Christine whose dedication to my requirements was exceptional. THEY ARE BOTH A CREDIT TO THE COMPANY and need recognition.
...Ram Tiwary
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My Tub managed to locate my discontinued taps, where others had failed - and they were delivered earlier than expected
...Adrian Bates
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I have made two seperate orders for radiators and both have arrived when advised without any problems.I think the email contact with Laurie is excellent. The website could be easier to navigate and a few more pictures of the products would help the non professional.
...Jenny Adams
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Very good trouble free service. No issues to raise at all.
...Ian Johnston
Anglo Irish Bank
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Excellent service, nothing else to say about it.
...Neil Turner
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£
£1084.44 
