|Excellent service from Christine, shame the delivery company did not care as well.
|I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required.
|I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
|Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process.
|VERY VERY VERY HAPPY, ALTHOUGH I COULD HAVE BOUGHT IT CHEEPER, YOUR EXCELLENT SERVICE MADE UP FOR IT AND MY OAP CUSTOMER IS NOW WARM AND HAPPY
VERY VERY IMPRESSED,,,,, SO THANK YOU VERY MUCH
...all fife plumbing and heating
|I received the order promptly and greatly appreciate your help and patience in resolving my sensor compatibility problem.
|Brilliant service . Beyond my expectations.
|Great service! Very impressed with your e-mail communications and quick order processing and delivery. Thank you!
|The website was easy to navigate, quickly finding what I wanted. The rest of the process was smooth. The grab rail arrived within a few days of purchasing it.
|Helpful assistant, fast safe delivery, Many Thanks.
...Mr Graham Farmer