We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Great feedback and prompt delivery.
...Allan BC Duffus
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Very good service my items were delivered early in the morning. Thank you. I would recommend you for for a great service.
...ta Moira Tonna Designs
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excellent item exactly as described, deliverd very quickly thank you very much!!
...Anthony Checkley
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Order now completed satisfactorily. Thank you for your service.
...REBowyer
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Correct part arrived on the day promised, so I am very happy with the service and would use it again if necessary.
...Roger Mills
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great service ,kept informed about delivery would use again
...ALAN M KIRTLEY
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would like to thank mytub for finding the part i needed so urgently it took a couple of weeks for the part to come but was well worth it as it was a very hard part and almost obbsolite part to get thank you mytub ..
...H.D.R. Services
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Very satisfactory. My only complaint, which is about your supplier rather than yourselves, is that they cut my 6m lengths of pipe in half to get them in their van. This means I will have to make extra joints that I had hoped to avoid. Not a disaster but a bit of a nuisance. Otherwise fine. Thank you.
...Denise Hammond
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Very fast delivery, All parts delivered as per order.
Thanks for your help
...Paul Stephenson
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£
£189.59 
