This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Delivered as promised, good communication, thank you again. ...Action Centres UK Ltd
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Prompt, efficient and relaiable. ...Robert West
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Excellent service. Helped to identify product from a photograph. Then easy ordering and delivery.
...Andy
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Part sourced and delivered as promised on due date, thanks ...Stephen Porritt
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Thank you, yes I received the order in perfect condition, I want to thank you for the service and communication during the preparation of the shipment
THANKS !
René
Service 5 étoiles!!!!! ...Rene Gelinas
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My tub were quick and efficient at processing my order also
Were very good at keeping me informed of the status of the
Order
The only thing I felt a little misleading on the Internet
Was they put in big bold type the price of one carbon brush
As the price I thought was a pair as you usually buy brushes
In pairs, so I had to pay more postage and ring for the other
Brush.
Can you please change your browser content to stop people
Purchasing one of the product and thus save duplicate p&p.
Thank you.
...Paul Carter
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Most competitive price. Delivery to Northern Ireland for a reasonable surcharge and in a very timely fashion. Straightforward email to modify delivery instructions. Can not fault. ...Pauline Stinson
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All ok. Delivery very slow though. ...Gary Quest
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A very nice product, when it finally arrived.
My first delivery was lost in transit but Mytub were very good at keeping me informed of the situation. ...Grahame Arnold
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