thank you for sending my order in super fine time, and for keeping me up to date with my order it fits perfectly in my fire very pleased. thank you terry plymouth. ...terry johnston
|
Easy to find and order parts arrived on time but info on status of order could be improved.
------------- ------------------- --------------
Hello David
We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
Regards
MyTub ...David Galbraith
|
I was very impressed with the help and quick call back from Steve. He managed to locate a discontinued Pactrol device to fix a heating system. A1 service and thank you. ...Andrew Seaton
|
The item that i ordered was not in stock but had a telephone conversation and with a person who was very helpful and i managed to sort my order out and rrceived it in good time. ...Gary MODLEY
|
We have absolutely no complaints whatsoever concerning our dealings with mytub. The item we ordered was obsolete but mytub were very quick to suggest alternatives. We phoned them to order one of them which was cheaper than the one we had ordered and paid for. The balance of our payment was refunded immediately. The item, a towel rail, arrived the next day. From start to finish, we were kept fully informed of the progress of our order. The person we spoke to on the phone was polite and efficient. We can thoroughly recommend this company. You will not be disappointed. ...Susan Langley
|
Ordering straightforward and simple. Item arrived when advised. Service was efficient and communication effective. Thank you I will use again. ...David Gough
|
Great service at a great price. Liked the fact that the item description made it very clear that pre-2003 models needed to order a new seat as well as the hinges. Advice was spot on. Cheers. ...Kai Hilton-Jones
|
We were pleased with your prompt and excellent service. Will have no hesitation in using you again. ...Alfonso Giaquinto
|
Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...Steve May
|
Excellent service form MyTub. Email communication very good, delivered the goods to the door of our house very quickly - even faster than stated in the emails. Radiators delivered were in good condition, and the correct parts. Price was better than competitors, will use MyTub again. ...Alan Walton
|