Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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parts took a while to turn up but i was kept informed every step of the way, ability to pick it up from a local store was very useful, so whilst not the fastest service, my customer experience was very good.
...Alastair Onesti
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Prompt reply to enquiry and prompt delivery of goods
...Carl Toon
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An excellent service receivedc throughout my transaction.Would use this company again.
...Jane Firth
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Good,efficient,prompt service. Thank,s.
...Wayne Lewis Gas Services Ltd
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Excellent service, very efficient
...Philip McElhinney
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very good company to deal with, swiftly delivered and the unit was as requested
...Scott Matthew
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Prompt delivery and a good price. Quite rare to find spare parts with such ease
...MRS C WISEMAN
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Fantastic service,as always.Fast delivery,good price,what more can i say!
...EcoAppliance
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Goods received as per the specification in good order and condition and on time.
Thank you for your reliable service.
...Natsanet Mehari Haile - Focal Point General Trading LLC
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£
£28.37 
