Many thanks for an excellent service and very efficient customer relations. ...David Calder
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Smooth and easy. Correct item dispatched. Swift delivery. Excellent company and service. I will come back to you guys when needed. Thank you. ...Octavian Galla
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Brilliant communication from my tub and product just the ticket! ...Leigh Murphy
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Dear Sir, Free Delivery etc - I think you should indicate on your website what sort of delivery timescale one should expect - when I placed an order with you last night I certainly didnt expect to be told this morning that delivery would be 7 November 2011 ie more than 2 weeks to wait Yours faithfully David Fallon
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Dear Mr Fallon
It is very unfortunate that some manufactures do not keep stocks of all there goods and lead times are long, this is something we have put to them on many occasions. Thank fully these are rare occurrences.
Regards
MyTub ...Mr David John Fallon
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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I ordered a Honeywell 7 day unit online the item arrived the following day.The service and product flawless ,highly recommended. ...Derek Hoyle
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Excellent service - Fault found 1.00pm yesterday, part ordered 2.40pm yesterday, delivered 10.00am today, fitted and working 10.15am today.
Thankyou ...Alan Brook
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Excellent service- item received in good order and on time. Many thanks ...Patrick Clarke
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Best price i found item arrived quickly well packaged. Great thanks ...mike
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Very responsive, friendly, proactive team who helped with queries on product and delivery. Thanks very much and we appreciate it. ...Iain ONeill
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