|Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered.
|Excellent, kept me informed, would recommend
...Sean Garton - Paragon Management Services
|Good straightforward efficient service
|The taps arrived as promised and the quality appears good.
|Quick replies to queries, timely delivery. Many thanks - would use your company again.
|Thank you - bath waste received on specified day, communication about delivery was good and free delivery is always a bonus !
|About the best price I could find for the product. Delivered in a timely fashion, you kept me informed throughout. Very pleased, good service.
|I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig
...Dr Iain McQueen
|A great on-line purchase experience excellent service with excellent communications.
|Very impressed with delivery time updates via email.packaging excellent.fantastic service.will order again.