Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future.
...T SMITH
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The order took a very long time to be delivered mainly becuase the manufacturer was having trouble obtaining parts for an item is now one of its discontinued range.
There were two hinges and each had a different quaility finish. However as this part is no longer made I think it was furtunate to get it at all.
The regualr updates and feed back from myTub were excellent. The best from any supplier I have had dealings with. Each time I was ready to complain I found another update letting me know there was a delay and the reason. I was very impressed and would use myTub again because of the positive experience I had.
Very very good.
Graham
...Graham Riley
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Excellent service. In particular a simple pre order checking system giving details of stock levels was very helpful. My purchase was then delivered on time within two days of making it. A very happy customer
...Christine
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i found the service very good and and would use this company again
... d.l.westwood
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Excellent service problems handled promptly and courteously
...IAN RICHARDSON - CALEDONIAN RAILWAY LTD
|
Service good. Only gripe: got email to forewarn about Friday delivery. The someone tries to deliver Wednesday before. Ultimately Friday morning so back to plan A but a bit confusing. Otherwise fina.
...Frederik sJacob
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Will use again and service was good as well as the communications
thank you very much
HAVE A HAPPY CHRISTMAS
and A GREAT 2012
...Robert Palmer
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Excellent service and communication throughout.
I will certainly use MyTub again if I need to.
Highly recommended.
...Warren Gilbert
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Good service from start to delivery. Helpful people and information at all times.
Many thanks. Allan, fpmservices.
...FPM Services
|
Excellent service, superfast delivery, would use mytub again without hesitation.
...Mr Philip Rose
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£
£28.82 
