|This was a really excellent service. Parts were delivered for collection very quickly and the phone support was polite, efficient and helpful.
|Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.
|Many Thanks, Arrived safley.
|Brilliant service. Image of product not already on the site but you were able to obtain it ASAP for me. Received the item in only 2 days, shipping to ROI. Thank you.
|Thank you for your excellent and speedy service. Replacing defective items
was also no problem, and they were supplied just as quick as the originals.
Laurie was outstanding in dealing with my queries. THANK YOU.
|All ok. Delivery very slow though.
|Excellent service . Product arrived on the stated day.
...PETER THOMSON - PETER THOMSON
|Delivery exceptional !! Despite awful weather conditions my Water King Sentry was delivered on the day promised. I didn't expect that. also customer services were a pleasure to deal with. Nothing too much trouble. In all a very pleasurable experience dealing with MyTub. My thanks particularly to Christine.
|my-tub were great again but the part took some fettling to fit
did in the end though-all good :
|The availability and the price of this product was second to none. Sadly the delivery service to the pick up depot was not to such a high standard as this very fragile part arrived in a less than adequate envelope broken despite being marked fragile. This was quickly replaced by you and was carefully looked after at the depot. An extra quid or so on better packaging would be better to speed delivery and reduce returns.